sealed letter
how we keep your confidences safe
what we gather
the lounge keeps only what you offer freely — your name when you write us, your email when you expect reply, and the memory of your visits through quiet biscuits (cookies) that remember your preferences. we never pry beyond what's needed.
- name and email when you reach out
- game preferences stored locally
- cookie consent choices
how we guard them
your information rests in a locked drawer, so to speak. we use modern encryption for any data that travels, and we never sell or trade what's entrusted to us. the lounge keeps no secrets except yours.
your right to be forgotten
should you wish to erase your trace, send a written request to our keeper. all personal data will be removed within 30 days of your request. no questions asked, no record kept of the erasure.
data deletion requests are processed manually, as we believe some things deserve a human touch. you will receive confirmation once the deletion is complete.
send deletion requests to: support@maplereelscanada.com with subject line "erasure request"
how long we linger
we keep correspondence for one year, then let it fade like old paper. cookie memories last six months unless you refresh them. you may clear them sooner through your browser's settings.